Effective Date: January 1, 2025 Last Updated: January 5, 2026

Introduction

Texas Divorce Express (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

This Privacy Policy applies to information collected through:

  • Our website: texasdivorceexpress.com
  • Email, text, and other electronic communications
  • Interactions with our online platform and services

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

Information We Collect

Personal Information You Provide

When you use our services, you may provide us with personal information, including but not limited to:

Contact Information:

  • Full legal name
  • Mailing address
  • Email address
  • Phone number

Case-Related Information:

  • Date of birth
  • Social Security number (for court forms)
  • Driver’s license or state ID number
  • Marriage information (dates, locations, certificate)
  • Spouse’s information (name, contact information)
  • Grounds for divorce or annulment
  • Property and debt information
  • Children information (if applicable)

Payment Information:

  • Credit card or debit card information (processed through secure third-party payment processors)
  • Billing address

Communications:

  • Messages you send us via email, contact forms, or phone
  • Responses to questionnaires and intake forms
  • Documents you upload or provide

Authentication Information:

  • Email verification codes (6-digit, temporary)
  • SMS verification codes (6-digit, temporary)
  • Authentication session tokens (JWT)

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage:

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (computer, mobile, tablet)
  • Screen resolution

Usage Information:

  • Pages visited
  • Time spent on pages
  • Links clicked
  • Referring website
  • Date and time of visits

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. See the “Cookies” section below for more information.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

  • Prepare legal documents for your divorce or annulment
  • Communicate with you about your case
  • Provide customer support and respond to inquiries
  • Send important updates and information about your case
  • Process payments for our services

To Improve Our Services

  • Analyze website usage and improve our platform
  • Understand user preferences and needs
  • Develop new features and services
  • Conduct research and analytics
  • Comply with applicable laws and regulations
  • Respond to legal requests and prevent fraud
  • Protect our rights and property
  • Enforce our terms and policies

To Authenticate Your Identity

  • Send email verification codes to confirm your email address
  • Send SMS verification codes to confirm your phone number
  • Generate secure session tokens for account access
  • Maintain secure sign in sessions

To Communicate with You

  • Send administrative information
  • Provide updates about our services
  • Respond to your questions and requests
  • Send newsletters (if you opt in)

We will not use your information for marketing purposes without your explicit consent.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Payment processors (e.g., LawPay for secure payment processing)
  • Cloud storage providers (e.g., Google Drive for document storage)
  • Email service providers (e.g., Twilio SendGrid for verification emails)
  • SMS service providers (e.g., Twilio for phone verification)
  • Data storage providers (e.g., Cloudflare D1 for user account data)
  • Website hosting providers
  • Analytics providers (e.g., Google Analytics)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas
  • Legal process or government requests
  • Requests from law enforcement
  • Protection of our rights or safety
  • Investigation of potential violations of law or our terms

We may share your information with third parties when you explicitly consent to such sharing.

Business Transfers

If Texas Divorce Express is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Passwordless Authentication

Texas Divorce Express uses passwordless authentication for enhanced security. Instead of storing passwords, we verify your identity through:

  • Email verification: A 6-digit code sent to your email address
  • SMS verification: A 6-digit code sent to your mobile phone
  • Session tokens: Secure JWT (JSON Web Token) valid for 24 hours

How Verification Codes Work

Code Generation and Delivery:

  • Verification codes are randomly generated 6-digit numbers
  • Email codes are sent via Twilio SendGrid from welcome@texasdivorceexpress.com
  • SMS codes are sent via Twilio to your registered mobile number

Code Security:

  • Codes expire after 10 minutes
  • Codes are single-use only (deleted after successful verification)
  • Codes are never stored long-term in our systems
  • All code transmission uses encrypted channels (HTTPS, TLS)

Session Management:

  • After successful verification, a secure JWT token is generated
  • Tokens are stored in your browser’s session storage (not cookies)
  • Tokens expire after 24 hours, requiring re-authentication
  • Tokens are automatically cleared when you close your browser
  • We use HMAC-SHA256 signatures for token integrity

Benefits of Passwordless Authentication

  • No password to remember, lose, or reset
  • Reduced risk of credential theft or password breaches
  • Built-in two-factor verification (email + phone)
  • More secure than traditional password-based systems

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure.

Security Measures Include:

  • Encryption of sensitive data in transit (SSL/TLS)
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of any passwords or account credentials
  • Notifying us immediately of any unauthorized access to your account
  • Using secure internet connections when accessing our services

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Case Files: We retain case-related information for at least 7 years after the conclusion of your case, in accordance with attorney record-keeping requirements under Texas law.

Inactive Accounts: If you do not complete your case, we may delete your information after 3 years of inactivity, unless we are required by law to retain it longer.

You may request deletion of your personal information by contacting us at info@texasdivorceexpress.com. However, we may be unable to delete information that we are legally required to retain.

Your Privacy Rights

Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request a copy of your personal information

To exercise these rights, contact us at info@texasdivorceexpress.com.

Opt-Out Rights

You may opt out of:

  • Marketing emails: Click “unsubscribe” in any marketing email
  • Cookies: Adjust your browser settings (see Cookies section below)

Note: You cannot opt out of service-related communications (e.g., updates about your case, security alerts, legal notices) as these are necessary for us to provide our services.

Texas Residents

As a Texas-based service serving Texas residents, your privacy rights are governed by Texas law. We do not track users across third-party websites and therefore do not respond to Do Not Track signals.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use cookies to improve your experience and analyze website usage.

Types of Cookies We Use

Essential Cookies:

  • Required for the website to function properly
  • Enable core functionality like security and accessibility

Analytics Cookies:

  • Help us understand how visitors use our website
  • Collect anonymous information about page views and usage patterns

Functional Cookies:

  • Remember your preferences and settings
  • Improve your user experience

Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy, search, and services > Cookies

Note: Disabling cookies may affect the functionality of our website.

Third-Party Websites and Services

Our website may contain links to third-party websites (e.g., court websites, payment processors, government agencies). This Privacy Policy does not apply to third-party websites.

Third-Party Services We Use

Our authentication and communication systems utilize the following third-party services:

  • Cloudflare Workers (cloudflare.com) - Secure server-side processing for authentication
  • Cloudflare D1 (cloudflare.com) - Encrypted storage for user account data
  • Twilio SendGrid (sendgrid.com) - Email delivery for verification codes
  • Twilio (twilio.com) - SMS delivery for phone verification

These services are subject to their own privacy policies:

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately at info@texasdivorceexpress.com.

Attorney-Client Relationship

Important: Using our website or services does not automatically create an attorney-client relationship. An attorney-client relationship is only established when:

  1. You retain our services for document preparation
  2. We agree to provide those services
  3. You sign a written engagement agreement (if required)

Communications through our website contact forms or general inquiry emails may not be privileged or confidential until an attorney-client relationship is established.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the “Last Updated” date at the top of this page
  • Sending email notification (for significant changes)

Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Texas Divorce Express The Finesilver Building 816 Camaron Street, Suite 3.15 San Antonio, Texas 78212

Email: info@texasdivorceexpress.com Phone: 1-210-988-0789 Hours: 24/7 for online support; by appointment for attorney consultation

Jurisdiction and Applicable Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of law provisions.

Any disputes arising from this Privacy Policy or our privacy practices shall be resolved in the state or federal courts located in Bexar County, Texas. By using our services, you consent to the jurisdiction of these courts.

This Privacy Policy applies only to residents of and visitors to Texas. Users from other jurisdictions should refer to the Acceptable Use Policy regarding geographic restrictions.

This Privacy Policy was last updated on January 5, 2026. Please review our Acceptable Use Policy for additional terms and conditions regarding use of our services.